Manage all your business communication in one place! A live powerful chat where you can assign teams, agents, and perform countless actions on them
Effortlessly categorize and respond to customer needs. Our chat enhances interaction efficiency, ensuring personalized attention for every customer
Centralize customer interactions in a powerful chat, managing and tracking conversations for optimal efficiency
Streamline teamwork with easy task assignments to agents or teams, ensuring swift, expert responses
Manage customer conversations more effectively by assigning chats to specific agents or teams.
Create teams and assign agents to each one! For example, teams for sales, support, customer service, and more.
Facilitate quick collaboration between teams and agents for fast and transparent communication management with the customer!
Manage hundreds of WhatsApp chats with dozens of agents through one number.
Effortlessly manage thousands of customer chats:
Organize by customized lists, conversation statuses, agents, teams, and chat status.
Tag contacts by topic, provide chat notes to agents, toggle chatbots on and off, and swiftly edit customer information.
Automated conversations, full chat visibility, and quick response time
Personalize interactions between your business and the end customer.
Create new sales opportunities through marketing messages, rapid response times, and customized chatbots!
Customer service through chatbot and transfer to an agent once all details about the issue are gathered.
"Mumble's chatbots have revolutionized our customer interactions. They answer common queries, and those needing human assistance are seamlessly transferred to us for real-time service and recommendations. Our customers love the convenience, and our orders have increased by 20% since we started!"
"Mumble's integration of the official WhatsApp has been a game-changer in customer support. Our chatbot handles routine inquiries, while agents tackle more complex issues. Agents can note each customer's history for better tracking. Overall, we've seen a significant decrease in response times compared to email responses."
